We treat our clients with respect, honesty and courtesy. We endeavour to repair correctly the first time, as per instruction by client or insurance. We only use genuine parts, unless otherwise instructed.
We aim to have your vehicle ready on time, (factoring in availability of parts and unseen damages), we keep our clients informed, and we follow-up each service with a call to ensure complete client satisfaction.
We know you have a choice. And we thank you for trusting us to repair your vehicle.
We are registered with most leading insurance companies. Audits are done throughout the year to ensure that we adhere to prescribed protocol.
It is important that all clients familiarize themselves with their insurance policies, specifically relating to towing allowance, excess payments and car rental.
We make use of the Audatex Quotation System. This allows quotes to be available on a network that ensures a smooth streamline process.
tips & latest news
UNDERSTANDING TERMINOLOGY QUALIFICATION
In this issue of the Automotive Refmisher I want to focus on some terminology with regards to qualifications in the Automotive Body Repair Industry. Q: What is the QCTO and what is their mandate?A: The Quality Council for Trades and Occupations (QCTO) was established in terms of the Skill Development Act (Act no. 97 of […]Read Article
RIGHT TO REPAIR AN INDUSTRY INTERPRETATION
A cause of considerable concern for best practice on authorised repair is the quality to form and fit, the delay on parts sourcing with the all too often inferior parts being supplied for alternate parts sourcing as well as having to be purchased through an enforced partnership supported by and decided without collaborative agreed integration […]Read Article
DEALERS BODY WARNS OF WARRANTY PITFALLS
Consumers need to be aware that taking their vehicle to an independent service provider (ISP) while it is still under warranty may result in some segments of that warranty being voided, should the work, or the part(s) fitted, not be up to standard, cautions National Automobile Dealers’ Association (NADA) chairperson Mark Dommisse. NADA represents more […]Read Article
5 Tips for Surviving a long road trip
1: SAFETY FIRST To avoid common causes of break downs, make sure your basics are in order. Book a service now to make sure you arrive at your destination in one piece and have your wheels, water, oil and fuel efficiency checked. 2: PLAN YOUR ROUTE A road trip is all about the adventure of […]Read Article
9 WAYS TO SAVE FUEL ON YOUR EVERYDAY DRIVES
Did you know that a well-maintained car uses between 10 and 20% less fuel than an improperly maintained vehicle? Things like regular services, correct tyre pressure and proper wheel alignment can make the world of difference to your fuel consumption, and your pocket. Stick to the speed limits Speeding is not only dangerous but also […]Read Article
HOW TO PREPARE YOUR CAR FOR A ROAD TRIP
The December school holidays are almost upon us and it’s time for a road trip. Heading to the beach? Going to the bush? Don’t be stranded. Wherever your destination, you need to make sure that your car is road-trip-ready so that your holiday isn’t ruined by a vehicle breakdown or other car trouble. Here’s our […]Read Article
WHAT TO DO AFTER A ROAD ACCIDENT
There are few things as frustrating as a car accident. Even if nobody is hurt and the damage is only to the vehicles, it can be time consuming and costly. Unfortunately, it doesn’t matter how great of a driver you are, accidents happen all the time. Sometimes it’s pretty clear who is at fault and […]Read Article